Frequently Asked Questions

Find helpful answers about shopping with Mindful Vale, including delivery, returns, product use, and support.

Are you an NDIS registered provider? +

Unfortunately not.

Do you provide invoices for NDIS claims? +

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Can I use NDIS funding to purchase your products? +

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Are your products suitable for people with dementia? +

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Do you sell medical or therapeutic products? +

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Are your products easy to use? +

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Are your products suitable for elderly users? +

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Do your products require supervision? +

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Can these products help with memory or routine? +

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How long does delivery take? +

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What if my item arrives damaged or faulty? +

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What is Mindful Vale? +

Who are your products designed for? +

Do you offer delivery in Australia? +

Yes, we deliver Australia-wide. Delivery details and timeframes are shown at checkout.

Couldn't Find An Answer?

Mindful Vale offers thoughtfully chosen products designed to support calm routines, comfort, memory, and everyday living with dignity and care.